Job Vacancies

Customer Service and Dispatch Co-ordinator

Job responsibilities summary:

• Provide exceptional customer service
• Resolve product or service problems
• Enter new customer sales orders onto ERP system
• Produce pro forma invoices for customers and take payments via online Virtual Terminal and post to customer account.
• Contact customers to arrange delivery times to suit their installation timetable.
• Liaise with third party suppliers to ensure correct ancillaries are delivered to customers in line with their specified delivery requirements.
• Work with the production team to feedback specific customer queries
• Work with sales administration team to ensure correct paperwork is placed to enable product dispatch in line with customer requirements
• Process daily customer product deliveries on the ERP system
• Process repair orders and ensure goods out have associated paperwork
• Process movement of finished goods to third party storage facilities
• Process customer returns in line with company processes and to ensure quick customer resolution.
• Maintain records relating to stock held at third party locations

The role is based in Kensa’s Truro head office.

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SAP Specialist

Job responsibilities summary:

• Develop and maintain an extremely high level of understanding of the entire SAP methodology.
• Survey and work with Domestic Energy Assessors and On-Construction SAP assessors to understand how they are currently accounting for Kensa products within their assessments.
• Experiment within popular SAP assessment software
• Trace unexpected results to their source including reading the documented SAP procedures, SAP conventions, PCDB entries and recreating results outside of SAP software
• Understand the ERP test regime that forms the basis of the PCDB certification
• Build relationships with external parties
• Managing and motivating the estimating team
• To undertake training and assist in training other members of staff as required.

The role will include a flexible workbase

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Currently no vacancies available.

Health and Safety Manager

Job responsibilities summary:

• To review, implement and where necessary update the company’s Health and Safety policy
• To ensure the company meets all legislative Health and Safety requirements
• To ensure all accidents or near misses are fully reported and investigated
• To support the operational teams to achieve optimum performance and compliance with health and safety, legal and quality systems requirements
• To provide Directors, Managers and business colleagues with guidance and direction on Health and Safety systems, developments and improvement initiatives
• To act as the Temporary Works coordinator for the company and support delivery teams in this regard
• Where necessary communicate Health and Safety matters to the Health and Safety Executive (HSE)
• To coordinate Health and Safety training for project managers, site managers and other colleagues.
• To liaise with designers and contractors in relation to Safety requirements of buildings and equipment
• To coordinate and communicate Health and Safety matters to all colleagues, contractors and visitors to site.
• To ensure the Health and Safety needs of the business are balanced against cost
• To perform audit of live sites

The role will vary between Kensa’s Truro Head office, Exeter sales office, and home-working.

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Quantity Surveyor

Job responsibilities summary:

• To assist with establishing client requirements
• To aid in the selection of new suppliers and maintain the KCL sub contractor database
• To be responsible for quantifying, budgeting, and managing projects from outset to completion.
• To analyse project progress and produce detailed reports using in-house software.
• To aid project managers in selecting subcontractors and agree the scope of service and allocate work.
• To monitor and control costs throughout the project.
• To identify any risks surrounding the project and the likelihood of cost variation.
• To prepare valuations and final accounts.
• To liaise effectively between site managers, project managers, contracts managers and the client.
• Assist the commercial and delivery department in ensuring all contractual requirements are fully understood and that each project is under contract prior to commencement.
• Manage the contracts administrator in his duties of reviewing and collating contractual documents.

The role will vary between Kensa’s Truro Head office, Exeter sales office, and home-working.

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Senior Estimator

Job responsibilities summary:

• Develop and maintain systems and processes for estimating a range of projects
• Responding to tenders
• Managing and motivating the estimating team
• Analysing departmental workload and resource and making recommendations about capacity
  and any recruitment needs.
• Assist with maintaining and developing template documents including feasibility, estimates,
  quotations and design proposals.
• To engage in initial conversations with clients and internal design meetings
• To interrogate drawings showing construction details including floor plans, layouts of heating
  and hot water infrastructure, site access, proposed heat pump locations and proposed
  borehole locations.
• Enter data gathered into estimating tools
• To review and maintain the estimating database

The role will be based in Kensa’s Exeter sales office.

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Estimator

Job responsibilities summary:

• To gather construction information about existing or planned properties using a variety of resources
• To engage in initial conversations with clients and internal design meetings, ensuring follow-up actions are taken and full information is recorded
• To interrogate drawings showing construction details
• Gather as much information about the property as possible and make the best estimate of heat loss
• Development of project specific ‘scope of work’ using templated provided
• Enter data gathered into estimating spreadsheet to develop project specific pricing and initial business case for the project.
• To provide summary heat loads, and borehole depth to the sales team and sub-contractors for pricing purposes
• To assist sales staff with the preparation of quotations for clients and update quotations once the detailed design and sub-contractor quotes are complete
• To review and maintain the estimating database and make recommendations for improvements to increase competitiveness
• To help to ensure that the format of quotes is in line with MCS requirements

The role will be based in Kensa’s Exeter office.

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Energy Surveyor

Job responsibilities summary:

• Gather and analyse construction data via plans and/or site survey
• Conduct heat loss calculations in accordance with BS EN 12831
• Draft and Lodge RdSAP and SAP certificates
• Renewable Heat Incentive and Energy Company Obligation projections
• Assist the sales department in preparation of final quotations
• ECO and RHI funding applications / ECO manual calculating
• Research and reporting of legislative development
• Manage Subcontractors in production of EPC, SAP and MCS heat loss calculations
• Project Survey Reports, Risk-assessments and Method Statements

The role will be based in Kensa’s Exeter sales office.

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Assistant Contract Surveyor

Job responsibilities summary:

• Perform room by room heat loss calculations and collate heat loss summaries.
• Perform fSAP calculations.
• Produce property floor plans using CAD software.
• Calculate radiator sizes to meet agreed heat emitter ratings.
• Liaise with specialist ground array designers to calculate borehole depths.
• Record commissioning information.
• Maintain and review design issues/revision spreadsheets.
• Data entry and project administration.
• Support project delivery and regular reporting.

The role will be based in Kensa’s Exeter sales office.

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